1. General
- We aim to provide a safe environment for our visitors, staff and performers. We therefore do not tolerate racism, discrimination, sexual harassment or any other disruptive, offensive or inappropriate behaviour.
- Do you feel unsafe, or are you worried about someone else? Please feel free to speak to a member of staff.
- Always follow the instructions given by our staff.
- If you fail to comply with the house rules or instructions, we reserve the right to deny you access to Simplon for an indefinite period.
2. Admission
- For concerts, we recommend that you are accompanied by an adult if you are under 14.
- The minimum age for club nights is 18.
- Please show your ID upon request.
- We may check the contents of your bag.
- We only serve alcohol to people aged 18 or over.
- You are not permitted to bring your own food and drink into the venue.
- Drinks may not be taken outside.
- Smoking is prohibited at Simplon; vaping is also not permitted.
- The use of hard drugs and the trafficking of hard and soft drugs is prohibited.
- No weapons or dangerous items are permitted inside.
- Face coverings, such as masks or balaclavas, are not permitted.
- Shoes must be worn. Wearing open-toed footwear (e.g. flip-flops or sandals) is at your own risk.
- No more than one person per toilet cubicle.
- Permission must be requested from Simplon in advance for the making of video and audio recordings.
- We take photographs and record videos for promotional purposes.
- Please be considerate of our neighbours when leaving the building.
3. Liability
- Items belonging to Simplon must not be taken outside.
- If you cause damage or injury to people or property, we will report it to the police.
- We cannot be held liable for any injury or material or non-material damage arising from a visit to Simplon.
4. Fire safety
- In the event of a fire, do not panic. Stay calm and alert the nearest member of staff.
5. Lost and found
- Have you lost something? Please send the date and a description to info@simplon.nl.
- Have you found something in Simplon that someone else might have lost? Please hand it in at the cloakroom.