Tickets

You can still send yourself the ticket. Log in to your account here and then go to My Tickets in the menu. You can find your tickets here. Still having problems? Please contact tickets@simplon.nl.

What a shame you can’t come anymore! Unfortunately, this is not possible. We only refund tickets if a concert is rescheduled or cancelled. You can safely resell your ticket via Ticketswap. Please note: if a concert is cancelled, tickets purchased via Ticketswap will not be refunded by us.

Yes, we would be happy to. We can scan from your mobile phone, but please make sure your screen is set to bright mode.

– When a concert or event is sold out, we always post this on the website as soon as possible. If there is no “sold out” sign next to the event, there are usually still tickets available.
– If the concert is sold out, it is truly sold out. We do not maintain waiting lists, nor do we offer door sales for sold-out events.

You can purchase tickets via our website or at the box office on the evening of the event (if not sold out). If you purchase online, you will receive an e-ticket in your mailbox.

No, Simplon does not charge any service or transaction fees. The price you pay online is the same as the price you pay at the box office.

If a concert is cancelled, everyone can receive a refund for the purchase price of the ticket(s) up to one month after the scheduled date of the concert.
The following applies: the amount will be refunded automatically.

In the event of postponed concerts, it is possible to obtain a refund up to one week before the show via tickets@simplon.nl if you are unable to attend.